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Loan Officer FAQ's

Loan Officer FAQ's

Krystie Pung Krystie Pung
2 minute read

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When it comes to lending, it’s important to do your research. Before you sign for a loan – no matter what type of loan it is – it’s important to understand as much as possible before you move forward with the process. Here are some questions that Krystie, a Loan Officer at Vibe Credit Union, often gets asked and her answers!

Can I get the loan on the same day?

“We will try our best! Most of the time, yes, we can make it happen the same day. 

Is there any penalty for paying off a loan early?

“Nope! That’s why it’s great to be a part of a credit union.”

Do I have to come into a branch to sign for my loan?

“No, we offer DocuSign to make signing for your loan quick and easy!”

If my credit score goes up, can I get a better rate on my loan?

“We offer a one-time rate change during the length of a loan with a $100 fee if you decide to proceed.”

How can I improve my credit score, and what app should I use to track my credit score?

“We’d love to help you improve your credit score. We can talk everything out with you, see what your financial goals are, and get you on the road to financial success.

We recommend using the Experian app to track your credit score since that is who we use to pull credit reports.”

We’re here to help!

Are you interested in getting a Consumer Loan and want to learn more? Get started at vibecreditunion.com.

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