Security InformationOnline Banking Login

First time logging in since the upgrade? Use your Online Banking PIN as your password. You will then be prompted to create a new Password for future sessions.

Login Guidelines - For Enhanced Security

 

User ID Guidelines

  • Must include between 6-20 characters (must be a minimum of 5 letters)
  • Must include at least 1 number

 

Password Guidelines

  • Must include between 8 and 12 characters
  • Must include at least 1 number
  • Must include at least 1 uppercase letter
  • Must include at least 1 lowercase letter
  • Must include at least 1 special character; choose from the following special characters ! @ $ * _ = - . ~
  • Cannot contain leading or trailing blanks

First Time Login Instructions for New Users

Welcome to Online Banking. Follow the instructions below to get started.

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The first time that you login to Online Banking you will need to enter the following information:

  • Enter your Member Number as your User ID
  • Enter your temporary Online Banking PIN that you created at the time of account opening.

If you need to create a new PIN, please call our Connection Center at 248.735.9500 during business hours.

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After you login with your temporary Online Banking PIN, you will be required to create a new Password and User ID. Refer to Login Guidelines for help.

Please remember to keep your Password and User ID confidential.



Help

Need more help to login for the first time?
If by following the steps above, you were unable to login to our system and need further assistance, please call our Connection Center during regular business hours at 248.735.9500. You may also email us for login related help at contactus@vibecu.com.

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