7 Steps to Register
To register for Telephone Banking, call our new toll-free number and follow the 7 steps below. Please have your member number and current Telephone Banking PIN ready. If you do not know your PIN, please call our Connection Center at 248.735.9500 during business hours for assistance.
1) What is your oldest sibling’s birthdate? Enter as MMDDYYYY, ex: 08121960
2) What is your youngest sibling’s birthdate? Enter as MMDDYYYY, ex: 08121967
3) Number of grandchildren you have?
4) What was the last four digits of your childhood phone number?
5) How old were you on your first date?
6) Number of pets before you were 10?
7) What is the numeric street address of your childhood home?
8) Number of schools you attended?
9) What is your anniversary date?
You have now successfully registered and are able to use Telephone Banking.
Once logged in, the Telephone Banking session lasts a maximum of 20 minutes, regardless of activity conducted. If the call is dormant for 2 minutes straight, the session is disconnected.
Learn more about the Features & Functions of Telephone Banking.
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